H.M., General Manager TML Keeping your customers satisfied makes the difference  for a successful business, and the service that you  deliver in the field can play an important part.  Customers expect you to help them grow their  business. Their focus is usually not how you grow  yours. Satisfied customers are those who find that all  they need is constantly being provided. The more  personalized the experience you give them, the more  likely they are to be a returning customer. If your sales consultants do not reflect the image of  your organization, then you are not only putting your  relationship at risk, but also future revenue  opportunities from any new business. Our innovative  hardware and powerful software allow you to get the  most out of every sales call, not only from your  customers but also from your sales teams. net-linx has a great understanding of the publishing business. With this sound industry knowledge and the inate ability to distil complex customer issues into operational, contractual and performance criteria net-linx delivers to its customers personalized solutions that sell. They are an excellent business partner. Picture Dummy SALES PROMOTION • nxWebPac • nxPowerPac • nxPOP HOME > SOLUTIONS > SALES net-linx Europe GmbH Germany 01309 Dresden Käthe-Kollwitz-Ufer 76-79 Tel: +49 (351) 31875-0 Fax: +49 (351) 31875-550 e-mail: info@net-linx.com QUICK CONTACT Home | About us | Careers | Partners | Download | Contact Turn Your Sales Agents into Customer Care Consultants Legal Notice | Copyright © 2011 net-linx - All Rights Reserved No matter how fantastic your tele-sales force is, no matter how  much training they’ve had – customers are only interested in  relevant and personalized information. Unfortunately, it is  extremely easy for a sales consultant to dominate the  conversation on the phone because they have no way to judge  the non-verbal response of prospects...  Read more ... Your sales force must always be prepared for each sales  meeting. Customers expect you to deliver professional service  on-site, resulting in the best possible advertising program for their  business. Keeping your customers satisfied makes the difference  for a successful business, and the service that you deliver in the  field can play an important part...   Read more ... Every time that your agents are in direct contact with your  customers, are you sure they’re making the most of the  opportunity? Direct interaction is the perfect chance to strengthen  your relationship with them—not just by providing excellent  customer service, but also by recommending special promotional  offers tailored to meet the needs of that specific customer...  Read more ...